Careers

Let's Grow Together

Perhaps more than anything, Dragonfly is about developing people. From our sales team that develops and designs our programs, to our trainers and instructors who bring those programs to life in the field, we are committed to the complex processes of individual growth and improvement. We desire to not only expose our participants to the great outdoors and the technical skills they can use to enjoy it, but provide them with opportunities and experiences that allow them to discover hidden potential.

We consistently strive to build a team of educators who are passionate about the outdoors, physical activity, inspiring young people, and working with each other. We look for energetic, positive, flexible, and creative people who enjoy being part of a team, and like to work hard, play hard, and laugh hard! If you are interested in joining a workplace with these characteristics, click the link provided. Your Dragonfly adventure awaits!

Programs Manager

Program Planning and Design

Serve as a full-time member of the Field Management and Senior Management Teams
Collaborate with Client Relations and Sales Teams to draft program options based on client needs and objectives
Review and finalize program schedules and itineraries to ensure overall quality and efficiency
Collaborate with Operations Manager to review program budgets and annual costs to ensure program pricing is in-line with program costs
In collaboration with the Director of Education, analyze and forecast staffing needs for the short and long term, and institute strategies for over and under-staffed periods
Initiate and monitor ongoing quality and efficiency improvements

Staff Management

Prepare and update field staff work schedule
Conduct performance reviews of Site Managers and Training Coordinators
Ensure that safety guidelines and procedures are followed across Dragonfly bases, bi-annual safety checks are conducted, and that Dragonfly equipment, activity sites, and program activities are in compliance with internationally recognized safety standards.

Program Evaluation

Review course and teacher feedback on an ongoing basis, make changes as needed, compile findings seasonally and, in collaboration with the Director of Education, drive program improvements based on the feedback
Work with Site Managers to ensure consistency of program delivery across Dragonfly bases.
Create bi-annual reports and draft recommendations for program operations improvement

Job Requirements

A university degree, preferably in outdoor or experiential education or related field.
5+ years of experience with outdoor/adventure education organizations in a leadership role
Depth of knowledge of international safety standards for outdoor education organizations
Experience working with student groups
Experience in designing outdoor programs for school-age participants
Strong collaboration and teamwork skills
Excellent organizational skills and ability to multi-task
Strong verbal and written communication skills
High level of proficiency in English (native or near fluent)
A passion for working in the outdoors
Outdoor certifications/current certifications in CPR/first aid (WAFA or higher preferred).

Interested candidates, please send email CV to sheena.l@learnwithdragonfly.com.

Data collected will be used for recruitment purposes only. We regret that only shortlisted candidates will be contacted for interviews.

Operations Manager

Job Responsibilities:

Collaborate with client relations and sales on program logistics and bookings
Review program schedules and itineraries to ensure overall quality and cost efficiency
Oversee program budgets and annual cost reviews to assure program pricing is in-line with program costs
Initiate and monitor ongoing quality and cost efficiency improvements
Collaborate with field managers to review purchase needs and requests, source suppliers, make recommendations, and ensure timely and successful execution of orders
Oversee an annual audit of suppliers and recommend cost-cutting options
Provide training in areas of operations and logistics to site managers, program coordinators and others as needed
Oversee internal operations team (bookings, logistics management, etc.)
Conduct performance reviews of operations team personnel

Requirements:

Degree holder in Business Administration or related discipline
Minimum 5 years’ working experience in an administrative capacity
Supervisory and employee evaluation experience
Strong spoken and written communication skills in Cantonese and Mandarin.
High level of proficiency in English, both written and verbal.
Familiarity or experience in the field of outdoor education, and willing/able to work in outdoor environment occasionally
Proficient computer skills in Microsoft Word/Excel/PowerPoint
Excellent organizational skills
Strong interpersonal and collaboration skills
Able to work independently