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Being an outdoor education provider, participant safety is our top priority. Safety considerations and thorough risk assessments determine the locations we use, the activities we lead, and the staff we hire. Our safety procedures are guided by international standards and our two decades of expertise in the field.
Our risk management procedures cover potential hazards related to the environment, group management and equipment. Students wear appropriate safety equipment and are monitored for good health and hydration.
Dragonfly leaders are experienced, qualified outdoor professionals. We emphasize good soft skills and having a good rapport with participants. Activities and courses are staffed with excellent instructor to participant ratios.
Dragonfly staff hold first aid and other relevant certifications (rock climbing, kayaking, etc.) and regularly undertake extensive in-house training to review activity instruction, group management, and emergency protocols.
Dragonfly offers pre-program preparedness meetings, pre-activity safety talks, and participant skills assessments for varying skill levels to ensure that students are physically and mentally prepared for all activities.
Dragonfly has alternative plans for all activities should weather make running scheduled activities unsafe. Our local knowledge and experience mean we can respond to unforeseen circumstances quickly and safely.
Every site used by Dragonfly undergoes a comprehensive risk assessment that includes evaluations of terrain, weather, activities unique to the site, and evacuation procedures. We routinely check and maintain sites.