EQ among leaders and within organizations is critical for sustaining high performance, attracting and retaining talent, building trust, coping with change, and improving the bottom line.
Leaders need EQ to model better attitudes, create supportive environments, build trust, and encourage learning
Harvard Business Review
"It's not IQ that leads to success… EQ is more important"
Jamie Dimon, JP Morgan Chase
The best teams at Google have a range of EQ skills: equality, empathy, and curiosity towards others' ideas
Washington Post on Project Aristotle
Businesses were the first to grasp the importance of emotional intelligence to improve leadership, culture, and the bottom line. Major corporations, esteemed MBA programs and thought leaders all place a great deal of value on EQ in the workplace. Google recently identified seven soft skills, not technical skills, as the most important indicators of success.
EQ skills can be learned, improved and measured, increasing leadership effectiveness.
Dragonfly’s Management Essentials training modules and Team Vital Signs reports comprehensively focus on developing better EQ skills for individuals and teams. People are driven by emotions, and better understanding our own and others’ need for trust, acceptance of risk, intrinsic motivators and differing viewpoints results in better decision making and improved performance.
Management Essentials
There are five modules focused on different aspects of management and performance. They are designed as stand-alone workshops, and can be bundled together to form a longer more intensive course. Three different EQ measurements and reports are used in total, and clients use these during the workshops to gain insight into themselves and others.
Click on the diagram below to see descriptions.
Organisational Measurement and Reports
Team Vital Signs
This is a statistically validated assessment that measures the team’s trust, motivation, readiness for change, teamwork and collaboration, and ability to achieve results. It also looks at team health, satisfaction, and sustainability.
A coached workshop helps open a dialogue among team members, analyses dynamics, identifies development needs, and can be used to prepare for new challenges and change initiatives.